Court reporters and interpreters, always in high demand, could be in more courthouses if they could appear remotely via video. All Iowans would benefit from development of a customer service portal. “Online dispute resolution has started in a few states with promising early results,” Cady said. “The state of Utah established an online dispute resolution pilot project for small claims cases that substantially reduced the steps needed to resolve a case. It has streamlined the process and made it more convenient for court users. We want to do this same for the 75,000 Iowans who use our small claims courts each year. ”Such technological advances are “propelling courts into a new age of justice” that “will run us over if we do not get up to speed,” he accurately warned. When combined with.....MORE
